Local: Serve as the active, welcoming voice in the comment sections of your city chapter’s public social media posts. You’ll like, reply to, and spark discussions on comments under grid posts, reels, and stories, creating a vibrant, interactive environment. This role focuses on making every commenter feel seen, fostering a warm community vibe, and gently guiding public interest toward joining an upcoming gathering.
Regional: Track and participate in public comment threads across regional accounts, particularly during major multi-city campaign pushes and event announcements. You’ll monitor engagement trends across neighboring chapters and help local teams keep public comment sections lively and positive.
National: Monitor national post comment sections across all official channels to maintain a safe, uplifting, and gospel-centered environment. You’ll identify recurring audience questions, share engagement best practices with local teams, and highlight inspiring public interactions for national stories.
Management: Train engagement volunteers on brand voice guidelines, conversational tone, public conflict de-escalation, and comment moderation techniques. You’ll coach team members on how to turn casual public comments into meaningful digital touchpoints.